Privacy
Policy

Last updated October 01, 2020


This is the Privacy Policy for Viewture Limited (“Viewture”, “company”, “we”, “us”, “our”), our sites including viewture.com (the “website”) and our associated applications (the “services”, which include our website)

We believe all data is an asset and govern its use carefully. If you have any concerns or queries regarding this policy then please contact us at info@viewture.com

We are committed to your right to privacy and protecting your personal information. Please read this policy carefully as it contains detailed information about how we use your data and will help you make informed decisions about sharing your information with us.

This privacy notice applies to all information collected through our Services as well as, any related marketing, sales, services or events.

Where this policy refers to “personal data”, we are also referencing “personal information” as it is defined under the California Consumer Privacy Act and the Privacy Act of Australia.

For Google Privacy Policy please visit: Google Privacy Policy

1. What information do we collect?

We collect personal data that you provide to us. Personally identifiable information (PII) is deemed to be any data that can be used to identify an individual. Examples of this are:

• Your name, date of birth, e-mail address and postal address
• Your phone number or mobile number
• Information about your device (your IP address or MAC address)

The personal information that we collect depends on the interactions that you make with
Viewture and the Viewture website.

If you contact us, or register an account with Viewture, we may collect your name, e-mail address and contact data. Our web application, iQuant, does not collect any personal information but will collect metrics on your channel performance.
We may also collect information automatically through the interaction of your web browser with our website. This includes:

• Logs. We may automatically receive details of the website you were browsing prior your visit to Viewture and the website you subsequently visit after leaving our site. Logs will also contain your IP address, your device details (mobile device, operating system etc.) and internet provider.
• Cookies: Our use of cookies is covered in more detail in our Cookie Policy. Cookies are text files containing small amounts of data and allow us to see activity on our website. Cookies allow us to personalise content to each user of our website.

 

2. How do we use your information?

We process your information based on our legitimate business interests. These are:
• When responding to your queries or complaints through e-mail or our website forms
• When responding to you after you have used our web application to access your channel data
• When we analyse our website visitor data to understand how to improve our content
• For administrative purposes so that we can make you aware of any updates or changes to
our terms.
• To offer a personalised service by showing content customised to your needs or remembering your device settings.

 

3. Do we process personal data from children?

We do not aim any of our services at children under the age of 13 and do not knowingly collect personal data regarding children under the age of 13. If we ascertain that we have collected information from a child aged 13 or under, we will delete the information we have stored. If you believe that we have collected information from a child under 13, please contact us at info@viewture.com

 

4. How do we share your information?

We only share your information with consent, to protect your rights, to comply with laws or to provide you with services. We may share or process your data in the following circumstances:
• Service providers. We may share your data with one or more of the following: internet and cloud hosting providers (e.g. Microsoft Azure); analytics provdiders (e.g. Google Analytics) and software service providers for customer relationship manager.
• Authorities. We may reveal your personal data, if required by law, to any court, regulator, law enforcement agency or government authority. We may also reveal your personal data in relation to any legal action or regulatory obligation.
• Consent: We may process your data if you have given us specific consent to use your personal data for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal data to fulfil the terms of our contract.
• Business transfers. We may share your personal data in connection with a sale, merger, financing or acquisition of our business to another company. In this instance, we will use reasonable efforts to ensure that the transferred data is used in line with this privacy policy.
United Kingdom

 

5. How do we keep your data secure?

Viewture have implemented appropriate security measures and organisational/technical controls to protect your personal data against unauthorised processing and being accidentally lost, altered, damaged or destroyed.  Despite our efforts, the security measures we employ cannot totally ensure that the electronic transmission of your data over the internet is secure.  Although we will make reasonable efforts to protect your personal data once with Viewture, we cannot guarantee the security of any personal data sent to our site and so you provide it at your own risk.


6. How long do we retain your information?

We retain your personal data for as long as it is necessary for the purposes set out in this privacy notice.  No purpose in this notice will require Viewture keeping your personal information for more than 3 years after the end of any business relationship with you.  However, at the point that we have no ongoing legitimate business need to process your information, we will delete or anonymise your information. 

 
7. What are your data and privacy rights?

You have a number of rights in relation to the personal data that we hold about you.  If you are resident in the European Economic Area (EEA), in certain circumstances, you have the following information rights:

  • • The right of access.  You have the right to access the personal data we hold about you.

  • • The right of rectification.  You have the right to update the personal data we hold about you.

  • • The right to erasure.  You have the right to delete the personal data we hold about you.

  • • The right of restriction.  You have the right to restrict the processing of the personal data we hold about you

  • • The right of data portability.  You have the right to receive personal data in a structured, commonly used and machine readable format.

  • • The right to object.  You have the right to object to the processing of your personal data at any time

  • • The right to withdraw consent.  You have the right to withdraw the consent to use your personal data at any time.  If you are resident in California, in certain circumstances, you have the following information rights:

  • • The right of access.  You have the right to access the personal data we hold about you for the previous 12 months.  You may submit up to two access requests per year.

  • • The right to deletion.  You have the right to delete the personal data we hold about you or restrict how it is used.

  • • The right to opt-out of sale of personal data.  You have the right to opt-out of the sale of personal data that we hold.  You can exercise this right by contacting us on info@viewture.com at any time.

  • • The right to non-discrimination.  If you exercise any of your California Consumer Privacy Act rights, we will not discriminate against you.


8. How can you complain?

If you would like to query or make a complaint about how we use your personal data, please e-mail us at: info@viewture.comIf you are in the UK and are unhappy about how we have handled your complaint, you can contact the Information Commissioners Office at: https://ico.org.uk/concerns/If you are a resident in the European Economic Area, you have the right to complain to your local data protection supervisory authority. Their contact details can be found here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm


9. Do we make changes to this Privacy Policy?

From time to time we may update this policy to stay compliant with relevant laws and practices.  We maintain a change log for this policy which is available on request.If the changes to this policy are significant, we will e-mail registered users with the new details.  We encourage all users to review this policy regularly to keep informed of our latest data privacy practices.


10. How can you contact Viewture about this notice?

If you have comments or questionsabout this notice, you may email us at info@viewture.com or by post to:
Viewture Limited The CourtyardShoreham Road Steyning, West Sussex BN44 3TN